Deliveries

General Delivery information:

We deliver to freight services Wednesday, Thursday & Friday (excluding public holidays)

All freight orders are delivered Frozen unless requested to be sent chilled, we recommend only air freight orders be sent chilled, but will do our best to meet and reasonable customer requests.

Next day air freight delivery requires the order submission by 8 am the day prior, there is a $39 delivery fee for orders under $250.

Failed delivery:

If we are unable to deliver your order due to matters beyond our control, we will make contact with you to make alternative arrangements. We reserve the right to charge a second delivery fee in this case and depending on the time delay, charges for any perishable products that need to be replaced due to the delay.

Fresh produce weight variance: We endeavour to get the weight of fresh produce as close as possible to the order quantity. However, there can be slight variation where the weight may be slightly over or under the ordered amount.

Special requests: If you have any specific requirements or instructions please include these in the order comments/notes during checkout.

Delivery charges:

We have a flat fee which is $15 to deliver your order to the selected freight company, and if the order is greater than $150 delivery is waived.

We Currently delivery to the following freight company’s in Darwin, If you have another preferred freight provided we will accommodate all reasonable delivery requests.

Freight company                          

Sea swift 08 89352400

Auriga 08 89474960

Fly Tiwi 08 89289300

Murin Freight & air 08 89474406

Returns and refunds After delivery please check your order carefully. If there are any issues with the items delivered please bring this to our attention within 24 hour of the delivery so that we can assist you with an appropriate solution.